Frequently Asked Questions
Find answers to common questions about our Research Peptides and services.
What are Research Peptides?
Research Peptides are synthetic compounds used exclusively for laboratory research and scientific study. They are not intended for human consumption, veterinary use, or any other purpose outside of controlled research environments.
How do I place an order?
You can place an order directly through our website by browsing our product catalog, adding items to your cart, and completing the checkout process. You will need to create an account and agree to our terms of service.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely through our payment provider.
How long does shipping take?
Orders typically arrive within 3-5 business days via standard shipping. Priority shipping delivers in 2-3 business days, and express options are available for 1-2 business day delivery.
Where do you ship?
We ship to all 50 U.S. states. At this time, we do not offer international shipping.
What is your return policy?
We accept returns of unopened, undamaged products within 30 days of delivery. Please see our Returns page for complete details and instructions.
Do your products come with Certificates of Analysis?
Yes, all our Research Peptides are third-party tested and include a Certificate of Analysis (COA) confirming purity and composition. COAs are available on request for any product.
How should Research Peptides be stored?
Most Research Peptides should be stored in a cool, dry place away from direct sunlight. Reconstituted peptides should be refrigerated at 2-8°C. Specific storage instructions are provided with each product.
Do you offer bulk or wholesale pricing?
Yes, we offer competitive pricing for bulk and wholesale orders. Please contact our sales team at support@vanguardpeptides.com for custom quotes.
How can I contact customer support?
You can reach our support team via email at support@vanguardpeptides.com or by phone at 1-800-PEPTIDE during business hours (Monday-Friday, 9am-5pm EST).
